Information We Collect

When you sign up for our budget deviation analysis courses or contact us about our programmes, we collect specific information. Nothing sneaky here — just what we need to provide quality educational services.

Personal Details You Provide

• Your name and contact details when you register for courses or reach out to us
• Payment information processed through secure third-party payment gateways
• Educational background details that help us tailor programme recommendations
• Communication preferences so we don't bombard you with unwanted messages
• Course progress and completion data to track your learning journey

Technical Information We Gather Automatically

Like most websites, we collect technical data when you visit vorenaxilqua.com. This includes your IP address, browser type, device information, and how you navigate our site. We use this to fix bugs, improve user experience, and understand which content resonates with visitors.

How We Use Your Information

We're not in the business of selling your data or pestering you with endless marketing. Here's what we actually do with the information we collect:

Your Rights Under Australian Privacy Law

The Australian Privacy Act gives you specific rights regarding your personal information. We respect these rights and make it straightforward to exercise them.

Access and Correction

You can request access to the personal information we hold about you at any time. If something's incorrect or outdated, let us know and we'll fix it promptly. Send your request to info@vorenaxilqua.com and we'll respond within 30 days.

Withdrawal of Consent

Changed your mind about receiving newsletters? No problem. Every email we send includes an unsubscribe option. You can also contact us directly to adjust your communication preferences. Keep in mind that we'll still need to send essential course-related messages if you're enrolled in a programme.

Data Storage and Security

Your information lives on secure servers located in Australia. We use industry-standard encryption for data transmission and storage. Our team receives regular training on data protection practices, and we limit access to personal information on a need-to-know basis.

Retention Periods

• Active student records are maintained throughout your enrolment and for seven years after course completion
• Marketing communication data is kept until you unsubscribe or request deletion
• Payment records are retained for seven years to comply with Australian taxation requirements
• Technical logs and analytics data are typically purged after 24 months

Third-Party Services

We work with carefully selected service providers to deliver our educational programmes. These include payment processors, email service providers, and learning management system hosts. All third parties are contractually required to protect your data and use it only for specified purposes.

International Data Transfers

Some of our service providers operate servers outside Australia. When your data is transferred internationally, we ensure appropriate safeguards are in place through standard contractual clauses and verify that recipient countries provide adequate data protection.

Cookies and Tracking Technologies

We use cookies to remember your preferences, keep you logged in, and understand how people use our website. You can control cookie settings through your browser, though disabling certain cookies might affect site functionality.

We don't use intrusive tracking or sell your browsing data to advertisers. Our analytics focus on aggregate trends rather than individual behavior — we want to know what content helps people learn, not spy on your online activities.

Children's Privacy

Our services are designed for adults. We don't knowingly collect information from anyone under 18 without parental consent. If you're a parent who discovers your child has provided us with personal information, contact us immediately and we'll delete it.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active students via email and post an updated version on our website with a new "last updated" date.

You don't need to take any action when we update the policy, but we encourage you to review changes so you understand how your information is protected.

Making a Complaint

If you believe we've mishandled your personal information, please contact us first so we can address your concerns. We take complaints seriously and will investigate thoroughly.

If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Their contact details are available at oaic.gov.au.